Privacy Policy

1. Who we are

Bridgepoint Educare Ltd is a youth mentoring and behaviour management organisation based in Nottingham, England. We work with schools, local authorities (LAs), multi-academy trusts (MATs), alternative provision settings, and other education and care professionals to deliver targeted support for children and young people.

For the purposes of UK GDPR, Bridgepoint Educare Ltd is the data controller for personal data collected through this website and in connection with our professional services. You can contact us at enquiries@bridgepointeducare.com.

2. Who this policy is for

This privacy policy is specifically written for education professionals, school staff, local authority commissioners, MAT leaders, and other professionals who interact with Bridgepoint Educare Ltd in a professional capacity — including through our website, by email, or as part of a commissioned programme.

For information about how we handle the personal data of children, young people, and their families as part of programme delivery, please refer to our full GDPR & Data Protection Policy.

3. What data we collect from professionals

When you interact with us in a professional capacity, we may collect:

• Your name, job title, and organisation
• Your professional email address and telephone number
• Details of enquiries or referrals submitted via our website or by email
• Information shared during the commissioning, planning, or delivery of a programme
• Feedback or evaluation responses relating to our services

4. How we use your data

We use professional contact data to:

• Respond to enquiries and referrals
• Plan, deliver, and report on commissioned programmes
• Share progress updates, outcome reports, and invoices
• Maintain records of our professional relationships and service delivery
• Send relevant updates about our services where you have expressed an interest

Our lawful basis for processing professional contact data is legitimate interests — specifically, our interest in delivering high-quality services and maintaining effective professional relationships with the schools and organisations we work with.

5. Data sharing

We do not sell or share your professional contact data with third parties for marketing purposes. We may share data with:

• Other professionals within your organisation involved in the commissioned programme
• Third-party service providers who process data on our behalf (e.g. secure email and cloud storage), subject to appropriate data processing agreements
• Statutory agencies where required by law

6. Retention

We retain professional contact data for 6 years from the end of our last engagement, in line with standard business record-keeping requirements. Enquiry data from website contact forms is retained for 2 years.

7. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise any of these rights, please email us at enquiries@bridgepointeducare.com. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

8. Cookies

Our website may use essential cookies to ensure it functions correctly. Where non-essential cookies are used, we will request your consent. You can manage cookie preferences through your browser settings at any time.

9. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.